---
title: Novu
description: Reach Slack, Teams, WhatsApp, Telegram, and email through Novu.
type: channel
keywords:
  - chat sdk
  - novu
  - slack
  - teams
  - whatsapp
  - telegram
  - email
  - multichannel
---

# Novu

Channel integration for eve. Reach Slack, Teams, WhatsApp, Telegram, and email through Novu.

## Install

Add this Chat SDK channel from eve's registry. This writes `agent/channels/novu.ts` and installs Chat SDK and its adapter dependencies:

```bash
eve add channel/chat-sdk-novu
```

## Quick start

Create `agent/channels/novu.ts`:

```ts
// agent/channels/novu.ts
import { createNovuAdapter } from "@novu/chat-sdk-adapter";
import { createMemoryState } from "@chat-adapter/state-memory";
import type { Message, Thread } from "chat";
import { chatSdkChannel } from "eve/channels/chat-sdk";

export const { bot, channel, send } = chatSdkChannel({
  userName: "My Agent",
  adapters: {
    novu: createNovuAdapter(),
  },
  state: createMemoryState(),
});

bot.onNewMention(async (thread: Thread, message: Message) => {
  await thread.subscribe();
  await send(message.text, { thread });
});

bot.onSubscribedMessage(async (thread: Thread, message: Message) => {
  await send(message.text, { thread });
});

export default channel;
```

See the [Novu adapter documentation](https://chat-sdk.dev/adapters/vendor-official/novu) for supported events, capabilities, and credentials.

## Configure

Run `npx novu connect --runtime chat-sdk` to authenticate Novu, choose a channel, and create the required environment variables. Novu manages provider credentials, identity, delivery, and conversation history across its supported channels. See the [Chat SDK channel docs](/docs/channels/chat-sdk) for eve session dispatch, state, streaming, and human-in-the-loop behavior.

[Read the full channel documentation](/docs/channels/chat-sdk)

---

For a semantic overview of all documentation, see [/sitemap.md](/sitemap.md)

For an index of all available documentation, see [/llms.txt](/llms.txt)

For agent-facing discovery, including API and MCP surfaces, see [/agents.md](/agents.md)